Terms & Policies

SMS Terms & Conditions:

By opting in, you agree that Santa Barbara Dojo may send you text messages such as class and appointment reminders, scheduling updates, account and billing notifications, and replies to questions you send us. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://www.santabarbaradojo.com. See the Privacy Policy and the SMS Program Details below for how your information is handled and for our full SMS terms of service. SMS consent is not shared with third parties or affiliates.

Privacy Policy:

We collect personal information you provide directly to us, such as your name, phone number, email address, and billing information, when you register for classes, request information, or communicate with our staff. This information is used to schedule and manage classes, process payments, respond to inquiries, and send you appointment, account, and billing related communications.

Your personal information is shared only with the trusted service providers who help us operate our business, including Stripe for secure payment processing. We do not sell your personal information, and SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

SMS Program Details:

How We Obtain Your Consent

We send text messages only to people who have given us their mobile number and agreed to receive them. You may opt in by: (1) submitting the opt-in form at santabarbaradojo.com/text-message-signup, where the consent language and an optional, unchecked consent checkbox appear directly below the phone number field; (2) providing your number and agreeing to SMS contact on a trial registration, membership agreement, waiver, or event sign-up form at one of our locations; (3) telling a staff member in person or by phone that we may text you; or (4) texting us first. Consent to receive text messages is not a condition of purchase or enrollment.

What Messages You Will Receive

Our text messages are one-to-one conversations between you and a person at the dojo. Students, parents, and prospective students may receive: answers to questions you send us, class schedule changes and reminders, trial class and appointment confirmations, belt testing and event notices, and account and billing notifications. We do not send automated marketing blasts.

Frequency, Rates, Opt-Out, and Help

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any message from us; we will send one final message confirming that you have been unsubscribed, and we will send no further messages unless you opt in again. For help, reply HELP at any time, call us at (818) 607-5211, or visit santabarbaradojo.com/contact.

Mobile Information and Third Parties

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Mobile numbers are shared only with the service providers that operate our messaging, scheduling, and billing systems on our behalf, and only for the purpose of delivering the messages described above.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message service is supported on most major US carriers.

Contact Us

Santa Barbara Dojo, LLC, 16901 San Fernando Mission Blvd, Granada Hills, CA 91344. Phone: (818) 607-5211. Contact form: santabarbaradojo.com/contact.