Terms & Policies

Text and Email

When you agree to our terms, you agree to receive customer support and occasional updates and offers by text and email from SB Dojo. You can manage your preferences by texting HELP to the dojo number you texted with. We also send occasional promotional text messages about special deals. Reply STOP to opt out.

SMS Terms & Conditions

By checking the required consent box, you agree that Santa Barbara Dojo may send you informational text messages related to Customer Care, Customer Support, Follow Ups, and Scheduling, such as class and appointment reminders, scheduling updates, account and billing notifications, and replies to questions you send us. Submitting a form without checking the box does not opt you in. Message frequency varies. Message and data rates may apply. Text STOP to cancel. For help, text HELP to 805-963-6233 (Santa Barbara), 818-607-5211 (Granada Hills), or 805-362-0815 (Goleta), or visit https://www.santabarbaradojo.com. See the Privacy Policy and the SMS Program Details below. SMS consent is not shared with third parties or affiliates.

Privacy Policy

We collect personal information you provide directly to us, such as your name, phone number, email address, and billing information, when you register for classes, request information, or communicate with our staff. This information is used to schedule and manage classes, process payments, respond to inquiries, and send you appointment, account, and billing related communications.

Your personal information is shared only with the trusted service providers who help us operate our business, including Stripe for secure payment processing. We do not sell your personal information, and SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

SMS Program Details:

How We Obtain Your Consent

We send text messages only when you check the required consent box. Submitting a form, including santabarbaradojo.com/text-message-signup, does not opt you in by itself. The box is required on public phone forms (trial, contact, free lesson, schedule, and join), and the form cannot be submitted until it is checked. You may also agree to SMS contact on a membership agreement or waiver at one of our locations, tell a staff member in person or by phone that we may text you, or text us first. Consent is not a condition of purchase.

What Messages You Will Receive

Messages you opt in to are informational texts about Customer Care, Customer Support, Follow Ups, and Scheduling. Students, parents, and prospective students may receive: answers to questions you send us, class schedule changes and reminders, trial class and appointment confirmations, belt testing and event notices, and account and billing notifications. We do not send automated marketing blasts.

Frequency, Rates, Opt-Out, and Help

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any message from us; we will send one final message confirming that you have been unsubscribed, and we will send no further messages unless you opt in again. For help, reply HELP at any time, text HELP to 805-963-6233 (Santa Barbara), 818-607-5211 (Granada Hills), or 805-362-0815 (Goleta), or visit santabarbaradojo.com/contact.

Mobile Information and Third Parties

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Mobile numbers are shared only with the service providers that operate our messaging, scheduling, and billing systems on our behalf, and only for the purpose of delivering the messages described above.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message service is supported on most major US carriers.

Contact Us

Santa Barbara Dojo, 122 E. Gutierrez St., Santa Barbara, CA 93101. Phone: 805-963-6233. Contact form: santabarbaradojo.com/contact.